The ROC Terminal is open 24/7. Ticket counter hours are based airline schedules.
Contact Airlines For:
Flight Status & Cancellations
Airline Customer Service
Ticket Prices
Route Schedules
Lost Baggage/Lost Items On Board
Baggage Claim Concerns
Aircraft Deicing
Skycap Assistance
Contact TSA For:
See Something, Say Something
Security Checkpoint Questions
TSA PreCheck
Contact Mapco Auto Parks For:
Parking Receipts
Zoom Lane/EZ Pass
Airport Parking Rewards
ROC General Information :
585 753-7000
7 days/week, 24 hours/day
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ROC Administration:
585 753-7020, M-F 8am-5pm
mcairport@monroecounty.gov
Mailing Address:
ROC Airport
1200 Brooks Avenue
Rochester NY 14624
Directions
Noise Complaints:
585 753-7001
